Shipping and Delivery:
Each of our jewelry items are hand made in India and shipped from Portland, Maine. Please allow 3-5 business days for shipping of in-stock items. For special order or out of stock items, please allow 6-8 weeks for delivery.
We ship packages via First Class Shipping (2-3 days).
At this time we only ship within the US. We will be adding international shipping soon!
Returns and Exchanges:
We want you to love your Veda jewelry. If you are not happy with your purchase, please contact us by email within 3 days of receiving your order. We do not accept returns of personalized items and custom orders.
If you receive a damaged or incorrect item from us, please contact us by email within two business days. We will gladly take care of all costs associated with replacing your damaged item.
Care For Your Jewelry:
To prevent tarnishing, fading and to ensure your jewelry will continue to look beautiful, we suggest the following:
Please protect your jewelry from scratches and chemicals, including makeup, hairspray and perfumes. Do not wear your jewelry in chlorinated or saltwater.
All sterling silver naturally tarnishes over time. We recommend storing your piece in an air-tight container, such as a small zip lock bag, to help prevent tarnishing. A sealed plastic bag is included with your order. To clean your sterling piece, use a polishing cloth.
Each of our gold-plated pieces can be re-plated for a small fee.
Repairs:
Please contact us at [email protected] for repair estimates.